Terms of Service

1.Your account

• You sign in with Google. One account per person. Keep your Google account secure.
• You’re responsible for everything done with your account: in the app, with your API tokens, and by any AI agent you connect to diffusr.
• Don’t make extra accounts to get more free credits, or to come back after we’ve blocked you.
• If you think someone else is using your account or a token, email us right away at hello@diffusr.ai.

2.Credits and payment

• Making images, video and audio costs credits. Before a paid run, we show you its price, or an estimate when the exact price depends on the result.
• A run is charged when the model returns its result. If the model fails or refuses before it returns a result, you aren’t charged for it.
• You buy credits through Stripe, our payment processor. We never see or store your full card number. Prices are in US dollars and may not include taxes.
• Adding a card doesn’t charge it. We charge your card only when you choose to buy credits.
• Credits are a prepaid right to use the Service. They have no cash value. You can’t sell or transfer them, or swap them for money, except as these terms say.
• Free credits (for example, the credits you get for adding a card) are a promotion. We can set conditions on them, change them, end them, or let them expire.
• Refunds. Bought credits are non-refundable, except:
  • where the law requires a refund;
  • if we close your account without cause, or shut down the Service. Then we refund the credits you bought and haven’t used.
• If you think a charge is wrong, email us within 30 days.
• If you dispute a real charge with your bank, we may pause your account while it’s sorted out.
• We can change prices and credit packs. Changes don’t affect credits you’ve already bought.

3.Your content

“Your content” means what you put into diffusr (prompts, scripts, images, video clips, voice and audio files, and anything else you upload) and what you make with it (your outputs).

• You own it. You keep your rights in what you upload. Between you and us, your outputs belong to you, as far as the law allows. We don’t claim ownership of either.
• Outputs aren’t always unique. AI models can give similar results to different people, and some countries don’t protect AI output by copyright. Others may make something similar to yours.
• What you let us do with it. You give us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, send and display your content, only as needed to run the Service for you. That covers making your outputs, sending your inputs to the AI model that runs your request, showing your work back to you, keeping backups, keeping diffusr secure, and helping you when you ask for support. The license ends when your content is deleted (for example, when you delete your account), except for copies the law makes us keep.
• No training. We don’t train AI models on your content. The companies that run the models handle it under their own terms; our Privacy Policy says who they are.
• No marketing without asking. We won’t use your content in our marketing unless you say yes.
• File links. Your files are served from links that are hard to guess but not password-protected. Anyone who has a link can open that file, so share links with care.
• Things you share. If you share a template by link, anyone with the link can see it. If you submit a template and we publish it in our gallery, you let us show it and let other users run it with their own inputs, for as long as it’s published. Ask us and we’ll take it down; that doesn’t undo what others already made with it.

4.Real people, voices and brands

diffusr can put real faces and voices into video (for example with Recast, photo references and voice clips). That power comes with rules:

• Only upload a photo, video or voice of a real person if you are that person, or you have their permission to use their face and voice this way.
• Don’t make content that shows a real person saying or doing something they didn’t, in a way that could mislead people or harm that person.
• Don’t use images of children unless you are their parent or guardian, or have their permission.
• Only use brands, logos, products, music and other material you own or have the right to use.
• When we give you AI presenters, faces or voices, you may use what you make with them in your own ads and content, following these terms. Don’t present them as real customers sharing real experiences where that would mislead people.

5.Acceptable use

Don’t use diffusr to make, upload or share content that:

• sexualizes minors in any way. We report child sexual abuse material to the authorities;
• is sexually explicit, or shows a real, identifiable person nude or in a sexual way;
• harasses, threatens or bullies someone, or promotes violence, terrorism, self-harm, or hatred of people for who they are;
• deceives people: scams and fraud, impersonation, fake reviews or testimonials presented as real, false health or money claims, or election disinformation;
• infringes anyone’s copyright, trademark, privacy or right to their own image;
• breaks the law, or helps someone else break it.

And don’t:

• get around credit charges, limits, safety filters or a block (including by making new accounts);
• attack, overload, probe or scrape the Service, or reach it by automated means other than our API and MCP server;
• reverse engineer the Service, except where the law allows;
• resell access to diffusr itself, or share your account, without our written OK. Making ads for your own clients is fine.

Model provider rules. Each AI model on diffusr comes from a provider with its own usage rules, for example OpenAI’s Usage Policies and Google’s Generative AI Prohibited Use Policy. Your requests must follow the rules of the model that runs them. A provider may refuse a request; if it does, you aren’t charged for it.

We may remove content or stop runs that we believe break these rules, and we may report illegal content to the authorities.

6.Check AI output before you use it

• AI output can be wrong, strange, low quality, or close to someone else’s work. It can get products, people, text and claims wrong.
• You’re responsible for checking your outputs and for how you use them, including the ads you publish. Your claims must be true. Include the disclosures the law or ad platforms require (for example, that an ad is paid, or that a person in it is AI-generated), and follow each ad platform’s rules.
• Nothing diffusr or its agents make is legal, medical, financial or other professional advice.

7.API, MCP and connected agents

• You can use diffusr through our API and MCP server, with API tokens or by connecting an app like Claude or ChatGPT. Treat your tokens like passwords.
• An AI agent you connect acts for you. It can start paid runs that spend your credits, and you’re responsible for what it does. You can revoke a token or a connection any time in Settings.
• We may set rate limits, and change or retire API endpoints and tools. We’ll try to warn you before a breaking change.

8.Preview features

Some features are previews. They may change, break or go away, and they come as they are.

9.Our rights

• The diffusr software, design, brand and the templates we make belong to HeyEva and our licensors. These terms don’t give you rights to them beyond using the Service. What you make from our templates is yours, like any other output.
• If you send us ideas or feedback, we may use them without owing you anything.

10.Other companies’ services

diffusr relies on other companies: Google for sign-in, Stripe for payments, and AI model providers to generate. Their services come with their own terms, and we aren’t responsible for them. A provider may change, limit or retire a model at any time. We may add, change or remove models and features.

11.Suspension and closing your account

• You can stop using diffusr at any time, and ask us to delete your account by emailing hello@diffusr.ai.
• We may suspend or close your account, or remove content, if you break these terms, if your use puts others or us at legal or security risk, if the law requires it, or if a payment is fraudulent. We’ll tell you why when we can. If we close your account for breaking these terms, you lose your unused credits.
• If we shut down the Service, we’ll give you at least 30 days’ notice and refund the credits you bought and haven’t used.
• Parts of these terms that should last after your account closes do, such as ownership, disclaimers, limits of liability and disputes.

12.Disclaimers

The Service is provided “as is” and “as available”. As far as the law allows, we make no promises beyond what these terms say. That includes promises that the Service will be uninterrupted or error-free, that outputs will be accurate or unique, or that they will fit your purpose. We also disclaim implied warranties, such as merchantability, fitness for a particular purpose and non-infringement. Some places don’t allow these exclusions, so some of them may not apply to you.

13.Limits of liability

As far as the law allows:

• we aren’t liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill; and
• our total liability for all claims about the Service is limited to the greater of what you paid us in the 12 months before the claim, or US$100.

These limits don’t apply where the law doesn’t allow them, such as for fraud.

14.Your responsibility for claims

If someone brings a claim against us because of your content, your ads, or your breaking these terms or the law, you’ll cover our resulting costs, including reasonable legal fees, as far as the law allows.

15.Copyright and likeness complaints

If you think content on diffusr infringes your copyright or other rights (such as a trademark, or your image or voice), email hello@diffusr.ai with:

• your name, how to reach you, and your physical or electronic signature;
• what you believe is infringed (for copyright, the work);
• a link to the content on diffusr;
• a statement that you believe in good faith the use isn’t allowed by the owner, their agent or the law;
• a statement that your notice is accurate and, under penalty of perjury, that you’re the owner or allowed to act for them.

We’ll review it, may remove the content, and will tell the person who posted it. If we removed your content and you think it was a mistake, email us a counter-notice and we’ll tell you what it needs. We close the accounts of repeat infringers.

16.Changes to these terms

We may update these terms. We’ll post the new version here with a new date. If a change is important, we’ll tell you by email or in the app before it takes effect. If you keep using diffusr after that, the new terms apply. If you don’t agree, stop using diffusr and ask us to close your account.

17.Law and disputes

These terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute, except that either of us may ask any court for urgent relief. Before going to court, please email us so we can try to sort it out; give us 30 days to respond. If you’re a consumer, you keep any protections the law where you live gives you that can’t be waived.

18.The rest

• These terms and our Privacy Policy are the whole agreement between us about the Service, unless we sign a separate written agreement, which then wins.
• If part of these terms can’t be enforced, the rest still applies.
• If we don’t enforce a right, we haven’t given it up.
• You can’t transfer these terms without our OK. We can transfer them as part of a merger, acquisition or sale of our business.
• Neither of us is responsible for delays caused by events outside reasonable control.
• We send notices to your account email. Send yours to hello@diffusr.ai.

19.Contact

HeyEva Inc. · 131 Continental Drive, Newark, Delaware 19702, USA · hello@diffusr.ai